Scams and money red flags
Most people in the network are exactly who they say they are. A few simple rules protect you from the rest.
In short
- Never pay or accept money before you have met and agreed on babysitting.
- No deposits, fees, gift cards, crypto or “advance payments”.
- Carbetic never asks for money in the chat.
- Report anyone who asks for money in advance.
The one rule
Never pay or accept money before you have met in person and agreed on babysitting.
Red flags
- Someone asks for a deposit, a fee or an “advance payment”.
- Someone wants to be paid with gift cards or crypto.
- Someone sends you money and asks you to forward it, or to return an “overpayment”.
- Someone asks for bank details, ID documents or passwords in the chat.
- Someone offers a job that is not babysitting, sells products or asks you to work for someone else.
- Someone pushes you to continue on another app or by phone before you have met.
- Someone says they are from Carbetic and asks for money.
Carbetic never asks for money in the chat
- Nothing in T1D Babysitting costs money. Messaging and the ID check are free for everyone.
- A Carbetic plan is only for the 3D carb counter, and you buy it only in the App Store, in Google Play or on carbetic.app.
- Carbetic has no payment function between members and takes no commission.
Anyone who asks you for money in the chat in the name of Carbetic is not us.
Contact details stay out of the chat
Phone numbers, email addresses and messenger links can't be sent in the chat. This keeps the conversation where reporting and blocking protect you. See Why can't I send my phone number?
If you type something that looks like a bank account or a request for payment, the app shows you a short safety tip. This happens only on your device, and the message is not blocked.
If you think it is a scam
- Stop replying, and do not pay anything.
- Report it with the reason “Scam, fraud or asking for money”. Leave “Also block” on.
- If you have already paid or shared bank details, contact your bank at once and go to the police.
Paying for babysitting
Pay is agreed between the family and the sitter, after you have met. Write down what you agreed. In most countries the family is the employer.
The Safety Center has general information, for example on the Austrian Dienstleistungsscheck and the German Minijob in a private household.
Still need help?
Write to safety@carbetic.app. A person reads every message. In the app you can also tap “Contact support” under Profile, Safety and help.