T1D Babysitting

Safety Center

Version 1.0 · Last updated 22 October 2026 · Deutsch

This Safety Center is for families and sitters on T1D Babysitting, in the Carbetic app and in the app "T1D Babysitting by Carbetic". You find the same information in both apps under Profile, Safety and help.

1. What Carbetic checks, and what it does not

We check identity. Everyone who sends messages has shown a valid ID document and a live selfie that matched it. You can publish a profile without the check. You need it to send messages. That is what "ID verified" means.

We do not check criminal records, qualifications, training, experience with type 1 diabetes, device skills, references, health, or anything else people write about themselves. Fields like devices are marked "Self-declared".

We are not part of your agreement. Carbetic is not an agency or an employer. We do not choose or recommend anyone. You decide who you trust and what you agree.

2. Before you meet

Take your time. A good sitter and a good family both understand why you want to be careful.

Step by step

1. Keep chatting in Carbetic until you have met. If something goes wrong, we can only help with what happened in the app. Phone numbers, email addresses and messenger links cannot be sent in the chat. Swap numbers in person when you meet.
2. Ask questions. See the lists below.
3. Ask for references and call them yourself.
4. Check the ID in person. At the first meeting, ask to see the ID. The first name and photo should match the profile.
5. Meet in a public place first, or at the family's home with a parent there the whole time.
6. Do a trial session with a parent at home before the first time the sitter is alone with the child.
7. Trust your instinct. If something feels wrong, stop. You do not need a reason.

Questions families can ask

• How do you know type 1 diabetes? Since when?
• Which devices have you used yourself or with a child? Who taught you?
• Have you looked after a child with T1D before? Can I speak to that family?
• Do you have a first-aid course for children?
• How would you contact us if something is unclear?

Questions sitters can ask

• What exactly do you expect me to do, and what not?
• Who has taught or will teach me about your child's diabetes?
• Who do I call first if I am unsure, and who if you are unreachable?
• What are the house rules, bedtimes, food and activity plans?
• How and when will I be paid?

3. Criminal-record certificates

Carbetic does not check, collect or display certificates. A family can ask a sitter to show one in person. Never send a certificate or ID document through the chat.

Austria: Strafregisterbescheinigung Kinder- und Jugendfürsorge

• It shows convictions for sexual offences and bans on working with children.
• The sitter applies in person at a registration office (for example the municipal office or Magistrat) with photo ID.
• The sitter needs a confirmation filled in and signed by the person or organisation asking for it, naming the sitter. Blank or general forms are refused.
• It cannot be requested online. The fee is about €29.
• Whether a private family can sign the confirmation is not clearly regulated. Ask the office before you apply.
• Many people ask for a certificate that is no older than 3 months.
• Information: oesterreich.gv.at, search for "Strafregisterbescheinigung".

Germany: erweitertes Führungszeugnis

• It shows convictions relevant for work with children.
• The sitter applies at the local registration office (Bürgeramt), or online at the Federal Office of Justice with the online ID function.
• The sitter needs a written request from the person asking for it, which says that the certificate is needed for looking after children.
• The fee is about €13. The certificate is sent to the sitter by post.
• Information: bundesjustizamt.de, search for "Führungszeugnis".

Other countries

Most EU countries have a similar certificate for work with children. Ask your town hall, police or the national justice ministry how to get one.

4. Diabetes care: agree it with the family's diabetes team

Carbetic gives no medical advice and no care instructions. Medical decisions stay with the family and its diabetes team.

For families

• Talk to your child's diabetes team about what a sitter may do. In Austria, medical tasks such as insulin injections or blood glucose tests may be passed on to a person who is not a health professional only by a doctor, after instruction and training (section 50a of the Austrian Physicians Act, ÄrzteG). Other countries have their own rules.
• Write it down. Prepare a care sheet together with your diabetes team. A good care sheet includes:
  • your phone numbers and a second contact;
  • the number of your diabetes clinic or team;
  • what the sitter may do and what they must not do;
  • the plan from your diabetes team for high and low glucose, in your team's words;
  • when the sitter must call you, and when they must call emergency services;
  • meals, snacks and activities planned;
  • where supplies are kept.
• Show, practise, check. Let the sitter practise with you before the first time alone. Make sure they understand the plan.
• Do not ask for more than the sitter has been taught and allowed to do.

For sitters

• Only do what the family and its diabetes team have taught and allowed you to do.
• You can say no to any task you are not comfortable with. That is a good sign, not a weakness.
• If you are unsure, call the parents. If the child is unwell and you cannot reach them, call your local emergency number.
• Do not promise medical tasks in your profile.

5. Agreeing the arrangement

Pay, hours, tasks and insurance are agreed between you. Carbetic is not part of it. This is general information, not legal or tax advice.

• The family is usually the employer. In most countries, paid babysitting in a private home is employment. The family then has the duties of an employer, such as registration and insurance.
• Austria: Dienstleistungsscheck. Private households can pay for simple household services, including looking after children, with the Dienstleistungsscheck. It is bought and filled in online or in the DLS app. The sitter is accident-insured from the first day. Each DLS employment lasts at most one month and can be repeated. There is a monthly limit per household. Information: oesterreich.gv.at, search for "Dienstleistungsscheck".
• Germany: Minijob in a private household. Families register the sitter with the Minijob-Zentrale using the household cheque procedure (Haushaltsscheck). Information: minijob-zentrale.de.
• Other countries: check the rules for household employment in your country.
• Minimum pay. Check the minimum pay for household work in your country. The app links to an official source where we have one.
• Self-employed sitters handle their own registration, tax and insurance.
• Insurance. Check whether your liability insurance covers babysitting.
• In the sitter's own home. Regular paid care of children in the sitter's own home may need a permit (in Austria, for example, under the day-parent laws of the federal states). The network is meant for babysitting at the family's home.
• Write it down. Agree in writing on times, pay, cancellations and what happens if someone is ill.

6. Money: red flags

• Never pay or accept money before you have met and agreed on babysitting.
• No deposits, fees, gift cards, crypto, or "advance payments".
• Never forward money or return an "overpayment".
• Do not share bank details, ID documents or passwords in the chat.
• Carbetic never asks for money in the chat. Anyone who does is not us.
• If someone asks for money in advance, report them.

7. Protect your information, and your children's

• Do not share your home address until you have decided to meet.
• Do not share children's names, schools or daily routines with someone you have not met.
• Your profile shows only an approximate area, never your address. On the map it appears as a circle of about 2 km for sitters and 3 km for families. You can make it even less precise in Profile, Location precision.
• Think twice before sending photos of children or documents in the chat.
• Safety log. We keep a log of searches, profile views and photo views for 12 months. Only our moderators can open it, to look into a safety case such as stalking.

8. Sitters aged 16 and 17, and their parents

• Your parent or guardian must agree. Before you publish your sitter profile, you tick the box "My parent or guardian agrees that I babysit". Talk to them first.
• Rest and working hours. Young people have extra limits on working hours and rest. In Austria, a sitter under 18 who is employed by a family needs at least 15 hours of rest in a row, including the time from 20:00 to 07:00, and may work at most 80 hours in two weeks. Other countries have their own rules. Sitters and families must follow the rules in their country.
• Tell a parent or guardian before your first meeting with a family, or bring them along.
• Photos. Think twice before you send photos of yourself to someone you have not met.
• Parents and guardians: if you do not agree that your child babysits, or something worries you, write to safety@carbetic.app, also without an account. We then take the sitter profile offline and close its open conversations. This is not a penalty for your child.
• Families: keep conversations about babysitting, and follow the rules on working hours and rest for young people.

9. Photos

• On profiles. Each profile can have up to 6 photos. Family photos may show children, but post only photos of children you are allowed to share, for example your own.
• Who sees them. Photos on sitter and family profiles are visible to everyone who has published a profile in T1D Babysitting. People without a published profile see none. Only add photos you are allowed to share.
• Automatic check. Every photo, on a profile or in the chat, is checked automatically by Google Cloud Vision SafeSearch for sexual and violent content before anyone sees it. Photos that fail are not shown or sent.
• We remove location and other hidden data from every photo.
• The checks are automated and can make mistakes. If your photo was refused wrongly, ask for a human review.
• If you receive a photo that should not have reached you, report it from the photo. It is hidden for both of you at once.

10. Report and block

Report from any profile, conversation, single message, photo or review. Tap the menu or hold the message, then "Report". Pick a reason and add details if you like. "Also block" is on by default.

• Reports are confidential. We never tell the other person who reported them.
• A person reviews every report, normally within 24 hours.
• If an ID-verified member reports that a child may be at risk, or that someone threatens violence, the reported account is hidden at once while we look at it. Reports from people without an ID check go to the top of our queue.
• We tell you the outcome.

Block from the profile or the conversation. It works at once and both ways: you no longer see each other and neither of you can message the other. Unblock in Profile, Blocked members.

If we restrict your account or content, you receive a statement of reasons in the app. You can ask a person to review the decision: write to safety@carbetic.app within 6 months and quote the case reference. You can also go to court.

Report without an account

Anyone can report illegal content or a breach of our rules, also without an account. Email safety@carbetic.app, in German or English. Please include:

• why you think the content is illegal or breaks our rules;
• where it is (the member's display name, town and what you saw);
• your name and email address;
• a statement that you report in good faith.

Reports about child sexual abuse can be made without your name. We confirm receipt, a person reviews the report, and we tell you the outcome.

11. Emergency and help numbers

Everywhere in the EU: 112 (police, ambulance, fire)

Outside the EU: call your local emergency number.

Austria

• 133 Police
• 144 Ambulance
• 122 Fire brigade
• 141 Doctors' on-call service
• 1450 Health advice by phone
• +43 1 406 43 43 Poison information centre
• 147 Rat auf Draht (help for children, young people and parents)
• Report child sexual abuse material online: stopline.at

Germany

• 110 Police
• 112 Ambulance and fire brigade
• 116 117 Medical on-call service
• 116 111 Nummer gegen Kummer (children and young people)
• 0800 111 0 550 Nummer gegen Kummer (parents)

Many EU countries: 116 111 is a free helpline for children and young people.

For your child's diabetes, keep the emergency number of your diabetes clinic on the care sheet.

12. Contact us

• Members and anyone else: "Contact us" in the app, or safety@carbetic.app. German or English. A person answers. This is our contact point for users under the Digital Services Act (Art. 12).
• Authorities: legal@carbetic.app. German or English. This is our contact point for authorities under the Digital Services Act (Art. 11).
• Carbetic: Diego Szekely, Rudolfgasse 1, 2380 Perchtoldsdorf, Austria. Imprint: carbetic.app/impressum.

More: Network Terms · Community Guidelines · Child Safety Standards · Delete your account