Carbetic · T1D Babysitting

Child Safety Standards

Version 1.0 · Last updated 22 October 2026 · Deutsch

Our commitment

T1D Babysitting is a network inside both apps that helps families of children with type 1 diabetes and babysitters find each other. Children are the reason the network exists, and their safety comes first. We have zero tolerance for child sexual abuse and exploitation (CSAE) and for any behaviour that puts a child or young person at risk.

These standards apply to the T1D Babysitting network in both apps and to everything members share there: profiles, photos, messages and reviews.

What is prohibited

Members must not:

• create, share, request or link to child sexual abuse material (CSAM), including drawings, edited or AI-generated images;
• groom a child or young person, or their family, to gain trust for abuse;
• sexualise children or young people in words or images;
• ask a child or young person for photos, secrets, private meetings or contact outside their family's knowledge;
• threaten to share intimate images or use them to pressure anyone (sextortion);
• take part in or facilitate trafficking or any other exploitation of children;
• share personal details that identify a child (name, birthday, school) in public parts of the network, or post photos of children they are not allowed to share.

Who can use the network

• Children are never users. Families describe their children only with a few structured details (number of children with type 1 diabetes, age bands, the diabetes devices used). Children's names, birthdays and schools are never shown. Parents may add family photos that show their own children. Like the whole family profile, these are visible to everyone who has published a profile in T1D Babysitting, so parents decide which photos to share.
• Families must be 18 or older.
• Sitters must be 16 or older. Sitters aged 16 or 17 confirm that a parent or legal guardian agrees, and their age is always shown.
• Everyone who sends messages passes an ID check (document and live selfie). The check confirms the age. Reviews need messages from both people, so every reviewer has passed it too. People we removed cannot pass the ID check again with the same identity. So they cannot send messages, and a check that recognises them keeps their profiles offline.

How we prevent and detect harm

• Automated photo checks. Every photo, on a profile or in the chat, is checked by Google Cloud Vision SafeSearch for sexual and violent content before anyone sees it. Photos that fail are not shown or delivered. Location and other hidden data are removed from every photo.
• Photos stay in the app. Photos cannot be downloaded, saved or shared from the app. Family photos are visible to everyone who has published a profile, so parents decide which ones to post.
• All chat stays in the app. Phone numbers, email addresses and messenger links cannot be sent in the chat, so conversations stay where they can be reported. Profile texts and reviews are checked with fixed rules for contact details, links and banned words.
• Safety log. Searches, profile views and photo views are logged for 12 months, so that stalking and other misuse can be investigated. Only our moderators can see the log.
• Sitters aged 16 and 17. Reports of sexual content or harassment involving them are treated as the most urgent cases. When an ID-verified member makes such a report, the adult's account is hidden at once.
• Reporting in the app. Every profile, conversation, single message, photo and review has a "Report" option, with "A child may be at risk" as the first reason. Users reach it without leaving the app. People without an account can report by email to safety@carbetic.app.
• Blocking works at once and in both directions.
• Safety information in every new conversation and in the Safety Center.
• No anonymous or random chat. Conversations start only from a profile, and only ID-verified members can send messages.

How we respond

• Immediate protection. When an ID-verified member reports a risk to a child, the reported account is hidden at once, before a person has reviewed it. Reports from people without an ID check go to the top of our queue.
• Human review, normally within 24 hours, every day of the week, by Diego Szekely or our named backup moderator.
• Removal. Members who break these standards are removed permanently. With the same identity, they cannot pass the ID check again, so they cannot send messages.
• Preserving evidence. We keep the relevant content in a protected case file, with every access logged, as long as the authorities need it. We never forward, download or share CSAM beyond what reporting requires.
• Reporting to authorities. We report CSAM and suspected crimes against children to the competent law enforcement authorities. In Austria, this is the police and the Bundeskriminalamt, and we also use the Austrian hotline Stopline. In Germany, it is the police. In other EU countries, it is the national police, or Europol when it is unclear which country is concerned. When a life or someone's safety may be at risk, we inform the police without delay (EU Digital Services Act, Art. 18).
• Telling others who may be affected. When we remove a member for child-safety reasons, we may tell the people they talked to that this member is no longer on T1D Babysitting after a safety review, without details.

Compliance with the law

We comply with the child-safety laws that apply to us, including the EU Digital Services Act, Austrian criminal law and data protection law. We cooperate with law enforcement and answer lawful orders and requests. Our Network Terms and Community Guidelines set out these rules for every member.

Child safety point of contact

Diego Szekely, Carbetic
Email: safety@carbetic.app (German or English)
Postal address: Rudolfgasse 1, 2380 Perchtoldsdorf, Austria

Authorities can also write to legal@carbetic.app.