Blocking someone
You never need a reason to block someone. If you no longer want contact, blocking ends it at once.
In short
- Block from the profile or the conversation menu (…).
- It works at once and in both directions.
- The other person is not told.
- A block alone does not alert us. Report as well if someone broke the rules.
What blocking does
- It works at once and in both directions.
- You no longer see each other on the map, in lists or among your saved profiles.
- Neither of you can send the other a message, and no notifications are sent between you.
- The conversation disappears from your messages.
How to block
- Open the person's profile, or your conversation with them.
- Tap the menu (…) and then “Block”.
- Confirm with “Block”.
When you report someone, “Also block” is on by default, so you can do both in one step.
What the other person sees
We do not tell them. In their conversation with you they see “This conversation is no longer available.” People see the same message when someone pauses a profile or leaves the network, so a block is never revealed.
Block, report, or both
Block when you simply do not want contact any more. Report as well if someone broke the rules or worries you. A block alone does not tell us anything, so we cannot act on it.
The easiest way to do both is to report first and leave “Also block” on.
Unblocking
Go to Profile, Blocked members and tap “Unblock”. Unblocking does not reopen the old conversation. If you want to talk again, one of you starts a new one.
If you want a break from the network
In the Profile tab you can pause a profile, leave the network or delete your profile and account.
- Leave network hides your profiles, and no one can start a new conversation with you. Your account stays, so you can come back at any time.
- Delete profile and account deletes your network data.
Delete your account and data explains every step.
Still need help?
Write to safety@carbetic.app. A person reads every message. In the app you can also tap “Contact support” under Profile, Safety and help.